There are some most common questions asked by various customers or consumers. We are writing the just answers to the following questions:
Who can file a Consumer Complaint?
- Any consumer who has purchased goods
- Any registered volunteered organization
- A group of the consumer having a common interest
- Legal heirs of a deceased consumer
- Relatives of a consumer
- The Central or State Government
When can a consumer file a consumer complaint?
When any seller or the company promised to provide the services or product to the consumer, but consumer feels he/she is cheated by the company or the seller and didn’t get services or product as promised by the company or the seller then the consumer can file a complaint against the seller or the company.
Can a consumer file a complaint online?
Yes, the consumer can file a complaint against the company or the seller online. If you want to resolve your complaint without difficulty or hassles free then you can file a complaint at voxya.com
What is Voxya?
Voxya is an online consumer complaint platform where a consumer can raise a voice against the company or the seller to resolve the issue. It helps consumers to fight against consumer fraud or online fraud.
Can a Consumer court decision be challenged?
Yes, if a consumer is not satisfied with the judgment or order of the National Commission mentioned in revision petition, then the consumer can file a Special Leave Petition before the Supreme court, but it should fall under the limitation period mentioned in the Consumer Protection Act, i.e., within a period of thirty days.
Can a customer claim compensation from the company?
Yes, a consumer can ask for compensation from the company according to their damages and losses. The compensation amount varies from case to case, only in one condition if the company or the seller not able to proves their facts and conditions.
How to file a consumer complaint?
You can file a consumer complaint easily using just few clicks within 5 minutes at Voxya an online consumer complaint forum, where the consumer needs to provide detail about their complaints in the description section, choose loss & damages amount, attach evidence to support your complaint, email, phone, KYC, redressal method, etc.
What are the charges of the Voxya consumer complaint website?
The basic services of Voxya are free like file a complaint, social media campaign and send an email to the company. If a consumer needs an extra effort to resolve consumer complaint then the consumer can pay.
Send legal notice to the company: Rs.899/-
Send legal notice + prepare a case to be submitted in consumer court: Rs.1499/-
Is any lawyer required to file a consumer case in consumer court?
No, a consumer can file a case in consumer court individually. If you need any legal expertise to win consumer case in consumer court then you can Talk To A Lawyer.
Voxya is an online consumer complaint forum
trusted by 35,000+ consumers across India.
Consumer Complaints Forum 