Voxya is a well known online consumer complaint platform that helps consumers to raise a voice to fight against consumer fraud or online fraud to resolve consumer grievances or consumer disputes with an optimal solution. Many consumers from the corner of India filed their consumer complaints at Voxya and got the solution to their consumer complaints. It helped consumers in getting a replacement, refund, return, and compensation from the company or the seller. Recently one more success story of Voxya an online consumer complaint forum added one more success story in their account. A consumer complaint against the online food delivery platform resolved at Voxya an online consumer complaint forum.
What was a consumer complaint?
A consumer from Bangalore City, ordered veg biryani from paradise biriyani using the Swiggy app. Swiggy food delivery boy delivered the order but that was non-veg biryani instead of veg biryani. She was surprised and shocked because the was not consumable or eatable by the consumer. She called Swiggy customer care for replacement, she was hungry and frustrated. She called Swiggy customer care again and also mailed them. Swiggy customer care team admits their mistake for the wrong delivery of food, but she just got a sympathy message instead of a refund of the amount. She decided to file a complaint at Voxya an online consumer complaint forum and filed her complaint at Voxya on 12 January 2020.
How Voxya helps to resolve consumer complaints?
Voxya team received her complaint on 12 January 2020, after analysis of the complaint, Voxya team started a social media campaign of the same date and send an email to the company on 14 January 2020. Within 3 days the company takes action and refund the amount of consumer and Bangalore consumer complaint marked as resolved on 17 January 2020.
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What consumer said about Voxya consumer forum?
Consumer Said,” I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it. Thanks, Voxya.”
What are the other success stories of the Voxya consumer forum?
There are many consumer complaints resolved and voxya team continuously working on consumer complaints. Voxya an online consumer forum trusted by 36,000+ consumers across India.
Check a few more consumer testimonial about Voxya:
Find an address of Bangalore Consumer Court at Voxya
Consumer Complaints Forum 