Have you received a defective or malfunctioning TV, AC, or washing machine from the company and did not receive any repair service during the warranty period or a replacement after multiple follow-ups? Are you receiving support from customer care in the process of resolution or not getting any response from the customer care team?
What actions can you take against home appliance complaints?
Firstly, you can lodge a complaint with the company’s customer care team. If you are not receiving any support or solutions, you can send an email to the company, including a bill, support ticket number, communication proofs, service list, etc. You can also send a written complaint.
If the company is not providing a solution to your complaint, you can send a legal notice to the company through a lawyer to demand a resolution of the consumer complaint.
If your consumer complaint is not resolved after sending a legal notice, you can file a case in the consumer court to seek redressal, a refund with compensation, interest, and legal expenses.
You can also file a complaint with Voxya, India’s trusted platform for resolving consumer complaints. It helps consumers obtain replacements, refunds, and compensation quickly, trusted by over 2 Lac consumers.
If you are looking for a solution to the consumer complaint, File A Complaint Now!
How does Voxya resolve home appliance complaints?
Voxya resolves home appliance complaints using the following easy steps:
- Social Media Campaign: It initiates a social media campaign for maximum impact on consumer complaints.
- Send Email: Voxya sends an email to the company and attempts to resolve consumer complaints amicably.
- Legal Notice: Voxya drafts and sends a legal notice to the company via registered post, also sending a copy to the consumer’s address.
- Consumer Court: Voxya prepares consumer case documents which consumers can submit to file a case in the consumer court.
If you are seeking a solution to your consumer complaint, file a complaint with Voxya now!
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